Marketing methods have changed a lot since the Internet took over our lives. They’ll keep changing, too. But like the few constants in this crazy world – death, taxes, drunks at Mardi Gras – it’s safe to say that this list of marketing rules will...

When it comes to the holidays, it sometimes feels like B2C companies – especially retailers and restaurants – have all the fun. After all, it is so much easier and sexier to create a holiday marketing campaign around sparkly party dresses and holiday-themed happy hours...

Social listening is really no different than in-person listening. It’s like walking into a party, approaching a group of people, listening to what they’re saying and then joining in with valuable insight or a question. Instead of doing it in-person though, you’re doing it online. Here’s...

The poor brochure. It gets picked up, glanced at and hastily discarded. It’s maligned for not being digital. It’s disfigured by enthusiastic graphic designers. And it’s often packed with way too much brochure copy. I feel so bad for it, I really do. I love a straightforward,...

Think about your favorite brand for a sec. I’m guessing you can easily recognize the brand – even without seeing the name. You recognize it by its logo, style, design, pattern, or color. It stands out – because the company behind it has created a...